Privacy Policy

At Prabhubhakti.io, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services—including spiritual consultations, puja bookings, donations, course enrollments, and event participation.

By using our website or engaging with any of our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Birth details (for astrology services)
• Payment details (via secure third-party processors)
• Location (city, country)
• IP address and browser/device information

b. Usage Information

• Pages visited
• Time spent on the site
• Click patterns
• Device type and operating system
• Referral URLs

2. How We Use Your Information

• Facilitate bookings, payments, and service delivery
• Match users with relevant astrologers, priests, or temples
• Provide access to courses, webinars, or livestream events
• Send service-related emails, reminders, and support messages
• Improve platform features, performance, and user experience
• Respond to your inquiries and customer support requests
• Send promotional updates (only with your consent)

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted service providers (e.g., payment gateways, communication tools, analytics services)
• Practitioners or temples you've booked with (to fulfill your session or puja)
• Legal authorities, if required by law, or to protect our rights or prevent fraud

All third-party vendors are required to follow applicable data protection standards.

4. Data Storage and Security

We implement appropriate technical and organizational measures to secure your personal information from unauthorized access, loss, misuse, or alteration. However, no online system is 100% secure. We encourage users to keep passwords private and report any suspicious activity.

5. Cookies and Tracking Technologies

Prabhubhakti.io uses cookies and similar technologies to:

• Remember user preferences
• Analyze site traffic and performance
• Deliver relevant content and ads

You can manage or block cookies via your browser settings.

6. Your Rights

Depending on your region (e.g., India, EU under GDPR), you may have rights to:

• Access or request a copy of your personal data
• Correct inaccurate information
• Delete or deactivate your account
• Withdraw consent to marketing emails
• Lodge a complaint with a data protection authority

To exercise your rights, email us at info@prabhubhakti.in.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children under the age of 13. If we learn that we have collected such data, we will delete it immediately.

8. Third-Party Links

Our website may include links to third-party sites or platforms. We are not responsible for their privacy practices. Please review their policies before interacting with them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date. Continued use of our services after changes indicates your agreement with the revised policy.